Water only
Bristol Water
Supplies drinking water to Bristol and the surrounding area. Waste water is Wessex Water's, so a Bristol household normally deals with both companies.
Setting the account up when you move in
- Tell Bristol Water the day your tenancy starts, so the bill is in your name from that date and not the last tenant's.
- If the property has a water meter, send an opening reading the day you move in. Photograph the whole display — that photograph is what settles a disputed opening bill.
- A second company takes the waste water away. It often collects both charges on one bill, so check which company that bill is actually from before you set up a second payment.
- There is nothing to compare and no supplier to switch to. What you can ask for is a meter, which changes how you are charged rather than who charges you.
Postcode areas Bristol Water may serve
Several of these are shared with another company. Open the postcode area to see who else supplies it.
A few useful answers
Common questions
Which areas does Bristol Water cover?
It may supply addresses in the BS postcode areas. Several of those are shared with another company, so the postcode area page is the place to check yours.
Does Bristol Water take waste water away as well?
No. Bristol Water supplies the drinking water only. A separate company takes the waste water away, and it often collects the charge for both on one bill.
How do I complain about Bristol Water?
Raise it with the company first. If that does not settle it, the Consumer Council for Water takes it up on your behalf, free of charge.
Where to confirm this
We hold the supplier at postcode-area level, which is coarse enough to be wrong at a boundary. These are the industry's own sources, and they settle it for a specific address.
- Water UK: find your supplier ↗
- the Consumer Council for Water: complaints and advice ↗
- Discover Water: bills by company ↗Sector average £639 a year for 2026–27.
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