For letting agents and solo agents

A free CRM for letting agents.No plan, no card, no listing fees.

We Want To Rent is where UK households keep a rental hunt together. Agencies get their own side of it: the briefs those households chose to share, a private inventory of what you are letting, and a room per client that runs from the first message to a viewing in their calendar.

Last reviewed 15 September 2026

Three things, in the order they open

What an agency account holds.

Opens on verification

Briefs renters chose to share

Households write one brief for the place they are hunting for — the areas, the rent they can pay per month or per week, and what they actually need. If they share it and it falls inside an area you cover, it appears on your overview, counted per area and newest first.

  • Areas, budget range and requirements, written by the household
  • Nothing about who they are: no name, no address, no contact details
  • Matched against the one to three areas you registered, including the wider areas they sit inside

Worth knowing: Read-only. There is no reply button, because sharing a brief was never an invitation to be contacted, and no alert either — you check the feed, it does not email you.

Private to your account

An inventory only you can see

Keep the properties you are letting in one place. Save a portal or agency-site URL on its own, or record the full details — rent and period, availability, bedrooms, property type, furnishing, floor area, the description and the features.

  • Paste a link and the address and map point fill themselves in where the page can be read
  • Photos upload against a listing and stay private by default
  • Publish one listing's photos and only renters already tracking that property can view them

Worth knowing: Nothing here is advertised anywhere. It is not a portal feed, and no other agency can see a listing of yours or reach its photos.

Opening account by account

A room per client, not a thread per property

An enquiry arrives off-platform — a portal message, a forwarded email — and you have an address and nothing else. Add that person as a contact, and they get an invitation to a room that belongs to them rather than to any one property.

  • Messages both sides can read back, with the property offers kept in the same timeline
  • Offer a listing from your inventory; they accept it, turn it down, or leave it
  • Propose a time once an offer is accepted — they confirm, and it becomes a real viewing in their calendar

Worth knowing: Client conversations are being switched on account by account rather than all at once. Everything else works from the day you are verified; ask support to put you on the list for this one.

From an enquiry to a booked viewing

Scheduling a viewing, in four moves.

Each one has to happen before the next can. That is the whole rule, and it is what stops a calendar filling with times nobody agreed to.

  1. 01Add the contactOne email address is enough. They are invited, and the room opens when they join.
  2. 02Offer a propertyPick from your inventory. The list only shows what this client has not already been offered and turned down.
  3. 03Propose a timeOnly for a property they accepted. A time for something nobody agreed to look at is a guess, not an appointment.
  4. 04They confirm itThe viewing lands in the household's own calendar and you are told. Propose a second time and it replaces the first.

Getting set up

Four steps, one of them ours.

Verification is a person reading your registration, not an automated check. It is the reason a household can share a brief at all, so it is not a step we can skip.

Create an agency account
  1. 01Register as a solo agency, or as an agent working on your own.Separate from a renter's account — one address cannot be both.
  2. 02Confirm your email address.The same confirmation link any account gets.
  3. 03Choose the one to three areas you work in.Pick them from the suggestions so a brief can be matched precisely rather than by spelling.
  4. 04A person checks the registration.Matching briefs and your inventory open after that. No fee, no contract, no card.

Before you register

What this deliberately does not do.

It is a small, specific tool rather than a full agency system, and the gaps are choices. If one of these is the thing you came for, it is better to find out now.

  • It is not a portal.Nothing is advertised or distributed. Rightmove, Zoopla and OpenRent stay where they are — you can paste their links in here.
  • It does not sell you leads.A shared brief is not a contact. Nobody's details are bought, sold or passed to another agency.
  • It does not do accounts.No invoicing, no rent collection, no referencing, no tenancy paperwork on your side of the product.
  • It is not a multi-person agency yet.One registered owner or solo agent per account. There is no team, no shared inbox and no handover between colleagues.

Common questions

What agents ask first.

Something missing? Email us and we will answer it here.

Is it really free for letting agents?

Yes. There is no card, no plan and no invoice: the product carries no billing of any kind. Access is decided by a person checking your registration rather than by payment. It is free while we are in beta, and we will say so here before that changes.

What does a renter’s brief actually show me?

Where they are looking, what they can pay per month or per week, and what they need, written by them for an agent to read. Not their name, not their contact details, and not the places they are already considering. A brief reaches you only if those renters chose to share it and it falls in one of your areas.

Can I reply to a brief or contact the household?

No. The feed is read-only and carries nothing to reply to, which is the condition renters share on. Conversations start from the other direction: someone enquires about a property through a portal or an email, and you invite that person into a room from your client list.

Are my listings and photos visible to other agents?

No. Your inventory is private to your account, and its photos are private by default. There is one deliberate exception you control per listing: publish a listing’s photos and renters already tracking that same property can view them. Nobody else can see them, and no one but you can change them.

Do you sell my details, or the household’s, as leads?

No. We do not sell personal data and run no advertising trackers — the privacy policy sets out what is collected and why. Nothing you keep in your inventory or your client rooms is offered to another agency.

What happens when I register?

You confirm your email address and choose the one to three areas you work in. A person then checks the registration, and matching briefs and your private inventory open after that. There is no fee, no contract and no minimum listing count.

Does this replace Rightmove, Zoopla or OpenRent?

No. It advertises nothing and distributes nothing to a portal. It is where the enquiries you already get become a client you can follow — and you can paste a portal or agency-site URL straight into your inventory, which fills in the address and the map point where the page can be read.

Is there an agent app for iPhone or Android?

Not yet. The agency side is deliberately web-only for now. The mobile apps cover the renter side of the product.

Let the places, keep the thread.

Registering takes about a minute, and costs nothing. Read the briefs for your areas, keep your properties somewhere private, and stop running a client relationship out of a mailbox.